Reference

Privacy Policy for Your Account Data

Q: Can you ask to see the data linked to your account?

Yes, you can email privacy@bersama138.bet or contact live chat to ask for account data access. We will verify your registered phone number or recent payment detail before sending any account-related record.

Your account, wallet and device data are covered in one Privacy Policy before you open an account, including records linked to DANA, OVO, GoPay and QRIS.

DANA data handlingOVO wallet checksQRIS payment recordsDevice session controls

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How We Treat Indonesia Privacy Requests

bersama138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you know what we collect before you add funds, open Live Casino, check Aviator, or ask support about a wallet record. We collect account details you provide, device and session signals from sign-in, and payment references from DANA, OVO, GoPay, QRIS or

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bank transfer so we can match deposits, verify withdrawals, keep account access under your name, and answer disputes. We do not sell your personal data. We share data only with service partners needed for payment routing, fraud checks, account security, hosting, support handling, or legal requests
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where local law permits. If a privacy request depends on local law, we will explain the reason and the next account step in plain language.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask About Privacy Through Local Channels

Privacy questions need a clear route, not a public comment thread. If you contact us from Jakarta or any other Indonesia location, keep your account name…

DATA PRACTICE

What bersama138 Stores and Why

Privacy controls work better when you can see the account path behind them.

Account details

We store the details you give during account opening, such as username, phone number, email and profile updates.

Payment records

DANA, OVO, GoPay, QRIS and bank transfer references are stored with timestamps, amounts and status labels.

Device sessions

We record device type, browser, IP range and session time when you sign in.

Cookies and preferences

Cookies keep your language, lobby preference and sign-in state active on the same browser.

Data retention

We keep privacy records for the period needed to run the account, meet payment checks, respond to disputes and follow…

Change requests

You can ask us to correct profile details, update contact data, or review stored payment references.

Questions About Your Data Rights

Use these answers when you want to understand how privacy requests work before you open an account or while you manage an existing profile. Each answer explains the account step we normally use, the data involved, and the channel you can contact if something looks wrong.

We collect the details you enter, such as username, phone number, email and password data in protected form. We also record sign-in time, device type and basic location signals for account security checks.

We keep payment references so deposits, withdrawals and wallet disputes can be matched to your account. Records usually include transaction ID, time, amount, status and the channel used, not your full wallet login.

Yes, you can email [email protected] or contact live chat to ask for account data access. We will verify your registered phone number or recent payment detail before sending any account-related record.

Contact support through live chat, WhatsApp or email and state the detail that needs correction. We may ask you to confirm your username, current contact method and a recent account activity before updating it.

Cookies help remember your sign-in session, lobby preference and basic device state when you move between Live Casino, Aviator, slots or wallet pages. You can clear cookies, but sign-in checks may repeat afterward.

You can request deletion by email or support chat. Some records may need to remain for payment checks, dispute handling or legal duties where local law permits, and we will explain what can be removed.

Go to Account > Security > Active Sessions, close the session you do not recognise, and change your password. Then contact live chat so we can check recent sign-ins and wallet activity with you.

Privacy Policy for Your Account Data

Ask About Privacy Through Local Channels

What bersama138 Stores and Why

Account details

Payment records

Device sessions

Cookies and preferences

Data retention

Change requests

Questions About Your Data Rights

01 What personal data do we collect when you open an account?

02 Why do we keep DANA, OVO, GoPay and QRIS records?

03 Can you ask to see the data linked to your account?

04 How do you correct a wrong phone number or email?

05 How are cookies used when you browse Live Casino or Aviator?

06 Can you ask us to delete your account data?

07 What should you do if you see an unknown device session?

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